FAQ

 


 

 

At Houston Paint Guy we want to make servicing as simple, and hassle-free as possible. Below are some frequently asked questions. If your question isn’t listed below, please do not hesitate to contact us at (281) 409-3558.

Where is your body shop located at?

Our humble beginnings were based solely on the mobile paint repair model for repairing and refinishing vehicles on-site at our client’s residence or place of business. Our focus was to serve our clientele in the comfort of their own home providing small cosmetic repairs for their vehicles that could be done in one day’s time.

Over the years of providing excellent mobile paint repair services and earning the trust of our clients, we attracted a wider local market share in the collision repair industry. We started receiving more and more estimate requests for bigger collision repairs from everything from your regular Toyota Camry to your more exotic Bugatti Veyron, Cirrus Airplanes and every other car you can think of. That’s why we now have expanded our services to offer collision concierge services.

We pre-screened reputable body shops all around Houston who have 4.5-star ratings or higher and created our own network of body shops that have great reviews, clean and qualified facilities to repair your vehicle and always put the client first. Our network stretches across the greater Houston area so no matter where you live or work if you need a service done on your vehicle we can refer you to someone we trust and built a relationship with.

How do I get an estimate?

To get an estimate just go to the page on our website labeled “ Free Estimate” and fill out the estimate request form. Please provide all the information requested as we determine your pricing based on several factors such as the extent of the damage, the type of vehicle you have and your location. The VIN is used to look up the paint formula and/or parts for your vehicle to provide you with an accurate detailed estimate. 

How long does is take to get an estimate?

Once you provide your request for your Free  Estimate we generally like to reply within the same day if you submit it before 5pm. If you submit it after 5pm then you will more than likely receive your estimate by noon the very next business day unless it’s a holiday or the weekend.

Will the color match the same as my car?

Yes, we use PPG primers, base, and clear coats on all our mobile paint repairs. PPG is the leading and most widely used paint in the automotive industry. Some domestic manufactures even use PPG in the plant facilities where the vehicles are manufactured. PPG is a high quality paint and the color matching is always consistent when we mix our formulas to the vehicles. Using a high quality paint has allowed us to establish trust with our clients over the years knowing their repair comes with the use of the best quality materials on the market.

How do you match the color?

We lookup the paint formula using the paint code located on your VIN sticker usually located on the driver side door pillar, in the glove box, under the spare tire mat or under the hood. This special numerical and letter code will allow us to lookup the paint code in PPG’s database to mix up the specific color of your vehicle. This formula will allow us to measure and mix the amount of paint needed for your repair and using PPG paints has allowed us the peace of mind know its always a consistent paint brand to use.

Do you offer a warranty?

Yes, we do! We offer a 10-year warranty on mobile paint repairs. All paints and protective types of chemicals do not last all eternity against the weathering and elements of mother nature. Paint as a protective coating can only endure so much and since we cannot fully protect your vehicle’s coating for all eternity we can give you a 10-year warranty on mobile repairs since we trust in the high-quality products we use and the quality expertise we have in applying them. 

Do you sell bumpers or parts for my car?

No, we don’t provide or purchase parts for vehicles for our mobile paint repair service. If your bumper is damaged beyond repair or you need a part replaced on your vehicle we can refer you to a local reputable body shop that provides collision repairs. If you are looking to purchase a new aftermarket bumper or parts we can refer you to a local parts supplier LKQ Parts  where you can search for any parts you might need. If you need those parts painted just fill out our estimate request form and we can give you a quote to paint your part. 

 

Click here to search for an Aftermarket Parts

How long does it take to repair my damaged bumper?

We typically repair minor cosmetic damage on vehicles usually in one day. Since we are mobile we prefer to start and finish a repair within the same day and try to start early in the day. An average bumper repair can take anywhere from 4-6 hours give or take.

Depending on the extent and severity of the damage on your vehicle we will give you our honest opinion if we can repair the damage on your vehicle by providing you with our mobile paint repair service or if it is a bigger job we will refer you to one of our network body shops that can cater your needs to get your car fixed like new again. Some of our network shops have loaners cars, offer deductible assistance and offer other perks that help our clients save time and money. 

Are you a mobile bumper repair company?

Yes, we are the best mobile repair company hands down. We go to you to provide on-site repairs the same day. We can repair your key scratched door, dented bumper or simply touch up your car in the convenience of your own home or place of business.